LI , L.; MD LATIP, N. A.; SHOKORY, S. M. DIGITALIZATION AS A DRIVER OF CUSTOMER SERVICE PERFORMANCE: A CONCEPTUAL FRAMEWORK FOR CHINA’S AUTOMOTIVE LOGISTICS INDUSTRY. ADVANCED INTERNATIONAL JOURNAL OF BUSINESS, ENTREPRENEURSHIP AND SME’S (AIJBES), [S. l.], v. 8, n. 27, p. 108–121, 2026. DOI: 10.35631/AIJBES.827009. Disponível em: https://gaexcellence.com/aijbes/article/view/6995. Acesso em: 16 mar. 2026.