Ting, M.-S., K.-H. Beh, W.-H. Ooi, and C. M.-W. Keng. “ANALYSING FACTORS IMPACTING CUSTOMER SATISFACTION IN E-HAILING SERVICES: A DART MODEL STUDY IN MALAYSIA”. ADVANCED INTERNATIONAL JOURNAL OF BUSINESS, ENTREPRENEURSHIP AND SME’S (AIJBES), vol. 7, no. 25, Sept. 2025, doi:10.35631/AIJBES.725036.