Ting, Mao-Seng, Kok-Hooi Beh, Wi-Her Ooi, and Cindy May-Wei Keng. “ANALYSING FACTORS IMPACTING CUSTOMER SATISFACTION IN E-HAILING SERVICES: A DART MODEL STUDY IN MALAYSIA”. ADVANCED INTERNATIONAL JOURNAL OF BUSINESS, ENTREPRENEURSHIP AND SME’S (AIJBES) 7, no. 25 (September 22, 2025). Accessed September 30, 2025. https://gaexcellence.com/aijbes/article/view/6053.