DRIVING ORGANISATIONAL SUCCESS THROUGH EA: A RECENT SYSTEMATIC REVIEW

Abstract

The study investigates the factors influencing EA and how it affects organisational performance, innovation, and resilience in evolving environments. The integration of these factors with the rapid pace of change companies face has made Employee Agility (EA) a crucial competency for maintaining competitiveness. Nevertheless, there are still unanswered questions regarding what promotes or hinders agility in various organisational contexts. Employing the PRISMA framework, this research conducts a systematic review using comprehensive searches in Scopus and Web of Science databases. This method identified 26 primary studies in the field that were examined to extract pertinent insights. The authors outlined their screening, inclusion, and exclusion criteria in detail to ensure the selection of high-quality empirical studies. The results were classified into three main themes: 1) EA and Performance, 2) Organisational Change and Leadership, and 3) Technology and Employee/Customer Engagement. The outcomes underscore the importance of fostering a supportive organisational culture, encouraging continuous learning, and implementing innovative strategies such as arts-based approaches and gamification to cultivate agile workforces. This review highlights the need for companies to implement agility-focused initiatives at both upper and lower levels of the organisational hierarchy to effectively navigate dynamic market conditions. These findings advance existing literature by presenting a holistic perspective on the factors that enable EA, offering valuable insights for future research and practical applications.