BEHAVIORAL DYNAMICS IN THE WORKPLACE: LEVERAGING EMOTIONAL AND SPIRITUAL INTELLIGENCE FOR IMPROVED OUTCOMES

Abstract

This study investigates the impact of Emotional Intelligence (EI) and Spiritual Intelligence (SI) on workplace behavior, focusing on how these forms of intelligence influence job performance, interpersonal relationships, and overall job satisfaction. The problem addressed is the lack of comprehensive understanding regarding the combined effects of EI and SI on employee outcomes and the gap in practical applications for organizational development. The aim of the study is to explore how EI and SI interact to affect key workplace dynamics and to identify practical strategies for leveraging these forms of intelligence to enhance employee performance and well-being. Utilizing a cross-sectional survey design, the study gathered self-reported data from employees across various industries. The survey included validated instruments to measure EI and SI, as well as job performance and satisfaction levels. Findings reveal that both EI and SI independently and interactively contribute to improved job performance, enhanced interpersonal relationships, and greater job satisfaction. Specifically, employees with higher EI demonstrated better emotional regulation and stress management, while those with elevated SI exhibited a stronger sense of purpose and resilience. The interplay between EI and SI was found to significantly boost overall workplace effectiveness and satisfaction. The implications of these findings are significant for organizational practice. They suggest that incorporating EI and SI training into employee development programs could lead to more effective and satisfied employees. The study advocates for organizations to consider these forms of intelligence in their hiring and training practices to foster a more supportive and productive work environment. Future research should address the limitations of self-reported data and explore the long-term effects of EI and SI on workplace behavior using longitudinal and multi-method approaches.