MUTAWALLI COMPETENCY CONCEPTUAL FRAMEWORK: AMALGAMATION OF TECHNICAL KNOWLEDGE AND ISLAMIC BEHAVIOURAL COMPETENCIES
DOI:
https://doi.org/10.35631/IJEMP.934005Keywords:
Behavioural Competencies, Competency Framework, Facility Management, Islamic Principles, Mutawalli, Waqf ManagementAbstract
Waqf is a crucial socio-economic mechanism in Islam, possessing substantial potential to facilitate sustained community development. Nonetheless, its efficacy is frequently limited by inadequate governance frameworks, disjointed institutional processes, and a lack of proficiency among mutawalli tasked with overseeing waqf assets. This study seeks to establish a practice-oriented mutawalli competency framework by amalgamating Facilities Management (FM) competencies, behavioural competencies, and Islamic principles (Qowwiyul Amin), and to illustrate the operationalisation of these competencies within waqf management processes. This conceptual study utilises a qualitative methodology based on systematic literature synthesis, employing academic research, institutional reports, and professional competency standards to delineate and amalgamate essential competency areas. The suggested framework employs an Input–Process–Output model, connecting competency domains to their practical implementation in governance and management activities. The results demonstrate that proficient waqf governance relies on the amalgamation of technical, behavioural, and ethical competencies. The framework illustrates how these competencies augment asset utilisation, fortify governance processes, and boost transparency and accountability while guaranteeing Shariah compliance. By connecting facilities management, behavioural competences, and Islamic governance inside a single competency framework, this study makes a theoretical contribution. It offers pragmatic guidelines for competency-based appointments, training, performance assessments, and institutional advancement, presenting a systematic approach to evolve mutawalli roles into professional, accountable, and value-oriented managers of waqf assets.
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