M. S. Rahmat, H. A.-B. Mohamed, J. O. H. Liaw, M. K. Basiron, and M. Z. Shari, “THE ROLE OF TQM PRACTICES IN FOSTERING INNOVATION IN MALAYSIAN ARMY TRAINING INSTITUTION”, IJEMP, vol. 9, no. 33, pp. 298–316, Mar. 2026.