THE MOTIVATION EFFECT ON TURNOVER INTENTION AMONG NURSES IN PRIVATE HEALTHCARE INDUSTRY

Abstract

Nowadays, healthcare industry is one of the most rapidly growing industry in the world and also used to be the powerful driven economic growth. In this context, nurses playing an important role in order to improve the quality of healthcare system in Malaysia. However, the turnover rate among nurses is in alarming rates. This circumstance can result in financial loss and weakens health systems in Malaysia. Hence, this study aims to examine whether motivation has influence on turnover intention among nurses who are working in private healthcare industry in Sabah. This study has conceptualized the motivation as a multidimensional construct which consisted of intrinsic and extrinsic motivation. Quantitative approach has been used in this study by using questionnaires through survey. The sample size of this study was 218 nurses in Kota Kinabalu, Sabah. The data were analyzed by using Statistical Package for Social Sciences (SPSS) version 21 and SmartPLS 2.0. The result of this study was fully supported that the intrinsic motivation and extrinsic motivation has a direct significant relationship with turnover intention among nurses. This study is beneficial to the management in healthcare industry where it provides the better understanding of employee perceived motivation factor toward their turnover intention.