MING , R. C. T.; RAHAMAN , N. H.; SAIDI , L. A.; YUSOF , W. S. E. Y. W.; RAMLEE, S. N. S. A CONCEPTUAL FRAMEWORK FOR PUBLIC TRANSPORT SATISFACTION AMONG UNIVERSITY STUDENTS: ADAPTING SERVQUAL TO RAPID KL. INTERNATIONAL JOURNAL OF INNOVATION AND INDUSTRIAL REVOLUTION (IJIREV), [S. l.], v. 7, n. 23, p. 525–537, 2025. DOI: 10.35631/IJIREV.723035. Disponível em: https://gaexcellence.com/ijirev/article/view/6725. Acesso em: 28 dec. 2025.