EXPLORING THE IMPACT OF INTERNET COVERAGE AND INTERNET READINESS IN PROMOTING DIGITAL INCLUSION AMONG ORANG ASLI COMMUNITIES IN GRIK, PERAK

Abstract

This study critically examines the role of Internet services in facilitating the socio-economic development of Orang Asli and rural communities in Gerik, Perak. Recognizing the transformative potential of digital connectivity, this research delves into how internet services influence various dimensions of community upliftment, from economic opportunities to social inclusion. The study pursues three key objectives: (1) assess the satisfaction levels of internet users in these communities, (2) evaluate their readiness to adopt digital technologies and engage with online services, and (3) explore the extent to which improved Internet connectivity can act as a catalyst for socio-economic progress and digital inclusion. A mixed-methods approach, comprising quantitative analysis from 250 survey responses and qualitative insights from 10 in-depth interviews with key stakeholders, is employed to ensure a comprehensive understanding of the subject. Preliminary findings are expected to offer critical insights into the intersection between digital infrastructure and socio-economic development, with implications for policymaking and future broadband initiatives. However, potential limitations, such as self-reporting biases and the challenge of extrapolating findings to regions with differing levels of digital literacy and infrastructure, are acknowledged. This research ultimately aims to provide evidence-based recommendations for expanding digital access and fostering socio-economic resilience among marginalized rural communities.