Zaherawati Zakaria, Nurul Amira Azmi, Irdina Ilmuna Nor Azrin, and Nurul Hamizah Kama Azmal. “PUBLIC SERVICE DELIVERY IN LOCAL GOVERNMENT: FINDINGS FROM LOCAL AUTHORITIES IN MALAYSIA”. INTERNATIONAL JOURNAL OF LAW, GOVERNMENT AND COMMUNICATION (IJLGC), vol. 10, no. 40, June 2025, doi:10.35631/IJLGC.1040049.