SIDAH IDRIS; CHOONG FUI KIUN; RINI SURYATI SULONG; OSCAR DAUSIN. PERCEIVED SERVICE QUALITY, CUSTOMER SATISFACTION AND BEHAVIOURAL INTENTIONS TOWARDS HOSPITAL IN SABAH. INTERNATIONAL JOURNAL OF SUPPLY CHAIN, OPERATION MANAGEMENT AND LOGISTICS (IJSCOL), [S. l.], v. 1, n. 2, p. 21–35, 2020. Disponível em: https://gaexcellence.com/ijscol/article/view/139. Acesso em: 24 may. 2025.