DIGITAL FINANCE ADOPTION AND CONTINUANCE AMONG OLDER ADULTS: A CHRONOLOGICAL REVIEW
DOI:
https://doi.org/10.35631/IJEMP.936003Keywords:
Digital Finance Adoption, Continuance, Older Adults, Chronological ReviewAbstract
Digital financial services have increased access to banking, payments, and other financial services. However, digital literacy, usability, trust, security, access, and vulnerability to fraud remain barriers for older adults. This study presents a chronological overview of studies on older adults' acceptance and continuance of digital finance, tracing the evolution of research priorities, determinants, and behavioural outcomes over time. The systematic advanced search was conducted in the Scopus database using four major concepts: digital finance, adoption, older adults, and continuance. Using predetermined eligibility criteria, the retrieved records were filtered for their relevance, and a final corpus of 63 primary journal articles from 2018 to August 2026 was selected. The literature was divided into three time periods based on annual publication volume and research emphasis. Nine articles (14.3%) were identified in the Emergence and Foundation phase (2018-2020), 17 articles (27.0%) in the Expansion and Transition phase (2021-2023), and 37 articles (58.7%) in the Acceleration and Consolidation phase (2024-2026). The results show that the research has moved from first generation – acceptance, usability, and barriers by age groups – to second generation – usage, customer experience, security, trust, digital financial literacy, accessibility, wellbeing, and continuance. Recent studies have begun to identify older adults as a diverse group and the importance of considering how services are designed, as well as social and in-institutional support and safeguards, can interact with individual's capability. The review concludes that research and practice should go beyond the intention to adopt digital-finance to explore how to establish an inclusive, secure, and age-appropriate environment.
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