Hafizhah Suzana Hussein, Mohamad Taha Ijab, Seri Manja Abdul Wahab, Mohd Amin Musa, Zetti Azian Taip, & Haryanti Muhammad Fuad. (2024). KAJIAN TAHAP KUALITI KEPUASAN PELANGGAN TERHADAP PERKHIDMATAN ICT DI UNIVERSITI KEBANGSAAN MALAYSIA (UKM) MENGIKUT 5 DIMENSI SERVQUAL. JOURNAL INFORMATION AND TECHNOLOGY MANAGEMENT (JISTM), 8(31). Retrieved from https://gaexcellence.com/jistm/article/view/2701