MASLIN MASROM; NURAZEAN MAAROP; INGE HANDRIANI. EVALUATING INFORMATION TECHNOLOGY IMPLEMENTATION SUCCESS FACTORS USING A BALANCED SCORECARD. JOURNAL INFORMATION AND TECHNOLOGY MANAGEMENT (JISTM), [S. l.], v. 7, n. 27, 2024. Disponível em: https://gaexcellence.com/jistm/article/view/2651. Acesso em: 4 jul. 2025.