ELY SALWANA MAT SURIN; MOHAMAD HANIF SAAD; NORSHITA MAT NAYAN; MOHAMAD TAHA IJAB; SHAFRIDA SAHRANI. DESIGN OF CLOUD-BASED INTELLIGENT PLATFORM FOR INCIDENTS MANAGEMENT & PREDICTION USING MACHINE LEARNING. JOURNAL INFORMATION AND TECHNOLOGY MANAGEMENT (JISTM), [S. l.], v. 7, n. 28, 2024. Disponível em: https://gaexcellence.com/jistm/article/view/2674. Acesso em: 16 aug. 2025.