RABIHA ASNAN; NORANI NORDIN2; SITI NOREZAM OTHMAN. CHANGE MANAGEMENT BY MALAYSIAN PUBLIC SERVICE ORGANIZATIONS IN LEAN IMPLEMENTATION. JOURNAL INFORMATION AND TECHNOLOGY MANAGEMENT (JISTM), [S. l.], v. 1, n. 2, p. 41–57, 2016. Disponível em: https://gaexcellence.com/jistm/article/view/883. Acesso em: 24 jun. 2025.