Siti Azfanizam Ahmad, Nadia Zhafira, and Nurul Izzah Abd Rahman. “EVALUATION ON PERCEIVED SERVICE QUALITY ON PARCEL LOCKER DELIVERY SERVICE”. JOURNAL INFORMATION AND TECHNOLOGY MANAGEMENT (JISTM), vol. 8, no. 33, Sept. 2024, https://gaexcellence.com/jistm/article/view/2727.