Nurul Muizzah Johari, and Puteri NE Nohuddin. “DEVELOPING A GOOD QUALITY CHATBOT”. JOURNAL INFORMATION AND TECHNOLOGY MANAGEMENT (JISTM) 6, no. 22 (September 1, 2021): 88–102. Accessed July 4, 2025. https://gaexcellence.com/jistm/article/view/1128.