Hafizhah Suzana Hussein, Mohamad Taha Ijab, Seri Manja Abdul Wahab, Mohd Amin Musa, Zetti Azian Taip, Haryanti Muhammad Fuad. KAJIAN TAHAP KUALITI KEPUASAN PELANGGAN TERHADAP PERKHIDMATAN ICT DI UNIVERSITI KEBANGSAAN MALAYSIA (UKM) MENGIKUT 5 DIMENSI SERVQUAL. JISTM [Internet]. 2024 Sep. 24 [cited 2025 May 23];8(31). Available from: https://gaexcellence.com/jistm/article/view/2701