JOURNAL INFORMATION AND TECHNOLOGY MANAGEMENT (JISTM) https://gaexcellence.com/jistm <p>The <strong>Journal Information System and Technology Management (JISTM)</strong> is published by <strong>Global Academic Excellence (M) Sdn Bhd (GAE)</strong> to serve academicians a platform of sharing and updating their knowledge and research outputs as well as information within the sphere of information system and technology management. <strong>JISTM</strong> journal invites researchers, academicians, practitioners and students for the submission of articles, either in English or Malay. The publication for this refereed journal are <strong>quarterly (March, June, September and December)</strong>. The journal aims to publish all quality submission in time to ensure the impact of humanities research quickly conveyed, examined, and disseminated worldwide. Simultaneously, it visions to become the benchmark for the research and publications in all the fields of Information System and technology management and promote the superior standards globally. This journal uses <strong>double</strong>-<strong>blind review</strong>, which means that both the <strong>reviewer</strong> and author identities are concealed from the reviewers, and vice versa, throughout the <strong>review</strong> process. To facilitate this, authors need to ensure that their manuscripts are prepared in a way that does not give away their identity.</p> en-US haslinda@gaexcellence.com (Norhaslinda) haslinda@gaexcellence.com (Norhaslinda) Sun, 07 Jun 2026 09:07:33 +0800 OJS 3.3.0.11 http://blogs.law.harvard.edu/tech/rss 60 THE ROLE OF TECHNOLOGY IN NURSING DOCUMENTATION: A CHRONOLOGICAL REVIEW https://gaexcellence.com/jistm/article/view/7622 <p style="text-align: justify;">This temporal literature review of The Role of Technology in Nursing Documentation aims to synthesise the trends and evolution of the digital integration in health. Although the use of technology, such as electronic health records, has been embraced, inconsistencies in their use, effectiveness, and fit with nursing processes suggest a need for a temporal perspective. To address this challenge, a thorough and sophisticated search was conducted in the Scopus database using keywords Electronic Health Records, Nursing Documentation, Digital Records, and Technology. A total of 114 primary studies were identified after reviewing the literature. The outcomes were clustered into four time periods to represent the trends in research activity and emphasis: (1) the Nascent and Exploratory Phase (2004-2008) that showed initial adoption and feasibility of the system; (2) the Initial Growth and Conceptual Expansion phase (2009-2013) that showed increasing interest and theoretical framework development; (3) the Consolidation and Fluctuating Maturity phase (2014-2022) that showed a steady state in publication output with variable effectiveness of the system and user adaptation; and (4) the Renewed Acceleration and Digital Transformation Phase (2024-2026) that showed an increase in innovation through digital transformation and integration of new technologies. The descriptive analysis of the temporal distribution of the studies shows an increasing trend in research activity, with the highest percentage in the recent phase. Overall, the review shows a dynamic trend in technology integration in nursing documentation with improvements and setbacks. The research concludes that although digital systems have greatly improved documentation, further development, user-friendly design, and policy support are needed to ensure they are being used to their full potential.</p> Mohd Safri Kiprawi Copyright (c) 2026 JOURNAL INFORMATION AND TECHNOLOGY MANAGEMENT (JISTM) https://gaexcellence.com/jistm/article/view/7622 Sun, 07 Jun 2026 00:00:00 +0800 THE USE OF ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING IN FINANCIAL SECTOR. A DECISION-MAKING FRAMEWORK https://gaexcellence.com/jistm/article/view/7623 <p style="text-align: justify;">This study provides an overall review on current state of Artificial Intelligence (AI) and Machine Learning (ML) adoption in financial sector as well as explores a framework for identification of potential tasks for automation using AI and ML. The study utilizes a qualitative research methodology grounded in Dynamic Capabilities Theory. The research examines existing processes automated in financial institutions. The overall approach comprised review of existing literature, obtaining primary data through semi-structured interviews and performing thematic analysis. Analysis of data identified that AI &amp; ML models are used for predictive analytics, fraud detection, credit risk assessment, investment portfolio, auditing, compliance monitoring, and customer services across the financial sector. Common criteria for selecting tasks were identified during primary data collection are also explored in this study. The study also discusses concerns shared by participants while they are selecting processes for automation. The research work also assisted in development of a framework to support the process for tasks automation for AI/ML.</p> Sadia Asif, Shatina Saad Copyright (c) 2026 JOURNAL INFORMATION AND TECHNOLOGY MANAGEMENT (JISTM) https://gaexcellence.com/jistm/article/view/7623 Sun, 07 Jun 2026 00:00:00 +0800