RELATIONSHIP BETWEEN ORGANIZATIONAL CITIZENSHIP BEHAVIOR TO ORGANIZATIONAL CLIMATE AMONG TEACHERS IN THE STATE OF KELANTAN

Abstract

This study was conducted to analyze the relationship of organizational citizenship behavior to the organizational climate among secondary school teachers in the state of Kelantan. The respondents for this study consisted of 422 teachers from secondary schools in the state of Kelantan. The research instrument used to study organizational citizenship behavior was the educational organization citizenship behavior practice questionnaire 'Group-Level Organizational Citizenship Behavior in the Education System: A Scale Reconstruction and Validation' by Eran Vigoda-Gadot et.al (2007) and climate organizations in turn used the organizational climate questionnaire by Hoy, Tarter & Kottkamp, 1991). The instrument is the original instrument in English and has been translated into Malay. All data and details collected were analyzed using Statistical Package for the Social Sciences (SPSS) Version 23. The findings of the study show that the level of organizational citizenship behavior and the level of organizational climate among teachers in the state of Kelantan is at a high level. The study found no differences in organizational citizenship behavioral practices and teachers ’organizational climate based on age. The findings of the study found that there is a strong relationship between organizational citizenship behavior with organizational climate. Data analysis was conducted using Descriptive Mean Test, t-Test, and One-Way ANOVA, and correlation values were analyzed using AMOS 23.0 software. The researcher suggested that further research be conducted involving national primary schools, national type primary schools, national type secondary schools and state government schools so that comprehensive information related to organizational citizenship behavior and school climate in Kelantan can be described more comprehensively. Finally, these findings have provided a wealth of knowledge to individuals involved in education regarding organizational citizenship behavior and organizational climate in schools.