THE IMPORTANCE OF COUNSELOR TRAINING AND COMPETENCY IN MILITARY SETTINGS

Abstract

The training and competency components of counselors are essential aspects that ensure counselors remain proficient and effective in conducting counseling sessions. Counselors serving in the Malaysian Armed Forces (ATM) face unique challenges, particularly in providing impactful counseling services that contribute to the development and well-being of their clients. This study employs a qualitative approach, involving nine actively serving ATM counselors who provide counseling services to ATM officers. Respondents were selected using a purposive sampling method, identifying key criteria for their selection. Twelve questions were posed to the respondents, covering four main constructs: the application of the counseling code of ethics, the importance of counseling services in the military, intervention planning for clients, and the training needs of counselors. The interview data, collected through focused group discussions (FGDs), were analyzed using verbatim techniques and categorized based on the constructs. The analysis from this study show the critical importance of the Counselor Code of Ethics by the LKM in ensuring confidentiality and informed consent in counseling services. Counseling services within the Malaysian Armed Forces (ATM) play a pivotal role in the psychological well-being and career development of military personnel, including screening and promotion processes. Continuous training, such as simulation exercises and advanced psychology courses, is essential for maintaining the preparedness and high skill levels of ATM counselors.