BRIDGING HERITAGE AND TECHNOLOGY: A REVIEW OF DIGITAL APPROACHES IN HERITAGE TOURISM
DOI:
https://doi.org/10.35631/JTHEM.1143041Keywords:
Conservation Strategies, Digital Technology, Heritage Tourism, Systematic ReviewAbstract
This study examines the application of digital technologies in the documentation and promotion of heritage tourism through a systematic literature review using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) framework. Articles were collected from major academic databases, including Scopus, ScienceDirect, and Google Scholar, covering publications from 2021 to 2024. The screening process resulted in 35 relevant articles for detailed analysis. The findings reveal increasing adoption of digital technologies, including Augmented Reality (AR), Virtual Reality (VR), Geographic Information Systems (GIS), Heritage Building Information Modelling (HBIM), and digital platforms, in heritage tourism. These technologies enhance visitor engagement, improve heritage documentation, and support more effective tourism promotion. The review also identifies several research gaps, particularly the limited attention given to non-United Nations Educational, Scientific and Cultural Organization (UNESCO) cities and smaller heritage destinations. The study provides insights into emerging technological trends. It highlights practical strategies for integrating digital technologies into heritage conservation and tourism development.
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