UNDERSTANDING TURNOVER INTENTION AMONG NURSES: INTEGRATING WORK PRESSURE AND JOB CRAFTING WITHIN THE JD-R PERSPECTIVE — A CONCEPTUAL FRAMEWORK
DOI:
https://doi.org/10.35631/AIJBES.828053Keywords:
Turnover intention, Work pressure, Job Crafting, SDG 3, SDG 8, Healthcare Workforce, NursesAbstract
Nurse turnover remains a critical challenge in the healthcare sector, particularly in private hospitals, where workforce stability is essential in ensuring high-quality and sustainable healthcare. Excessive work pressure, characterized by a heavy workload, emotional exhaustion, and demanding work environments, has significantly contributed to nurses' intention to leave their roles. Conversely, job crafting has emerged as a vital personal resource that enhances employees' adaptability, engagement, and resilience. Grounded in the Job Demands–Resources (JD-R) Theory, this conceptual paper examines the influence of work pressure and job crafting on turnover intention among nurses working in private hospitals in Malaysia. Specifically, the paper posits that work pressure positively influences turnover intention, whereas job crafting negatively influences turnover intention. Through both theoretical and empirical discussions, this paper underscores the importance of balancing job demands with proactive personal resources to improve nurse retention and workforce sustainability. The study contributes to the healthcare management literature by extending the application of JD-R Theory within the Malaysian healthcare context. Furthermore, the paper supports Sustainable Development Goal 3 (Good Health and Well-being) and Sustainable Development Goal 8 (Decent Work and Economic Growth) by promoting sustainable nurse retention, employee well-being, and stability in the healthcare workforce.
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