TECHNOLOGY ACCESS AND SUPPORT SYSTEM FOR MOOCS IN THE HIGHER EDUCATION: A CASE STUDY

Abstract

Open education (OE) permits easy access to knowledge through an internet enabled learning environment. The basic tenet of OE is to have access to the internet as the core tool in an online learning environment. Technology enables learners to seek information around the globe in the process of gaining knowledge. Therefore, OE learners should have access to technology and possess standard technology skills to ensure quality online learning. However, it is a hindrance for those who do not have the capacity nor the capability to gain access to technology and support systems in order to participate in an online learning environment. In regard to this, a descriptive-correlation study has been conducted involving 125 students from a higher learning institution. The findings indicated a moderate level of learners’ capacity to access technology, online skills, and online assessment and support system among the students in higher education. Nevertheless, the finding also showed a positive, moderate and significant relationship among the variables investigated. Therefore, technology access and a good support system among instructors and learners does create a higher tendency for using MOOCs at higher education in Malaysia.