A QUALITATIVE STUDY OF MALAYSIAN MILLENNIALS AT THE WORKPLACE: UNDERSTANDING, RETAINING AND DEVELOPING MALAYSIAN MILLENNIALS

Abstract

Millennials will be making 75% of the workforce by year 2025, however little research has been found on Malaysian millennials at the workplace. This research hopes to identify what is important to the Malaysian millennials, if their personal and organisation values should match, what encourages organisation loyalty and how they would like to be managed and developed. This qualitative study uses a semi-structured open-ended interview questions where 20 urbanites between the ages of 18 to 35 were interviewed. Data was analysed using thematic analysis and four master themes were uncovered; organisation culture, empowerment, development and self-actualisation. The four themes were used to answer the three research questions posed in this study. The findings from this research will allow future research to be done more thoroughly on Malaysian Millennials at the Workplace in the hope that the development of specific hypothesis or prediction can be tested in future research.