A REVIEW OF CULTURE AND COMMUNICATION ORIENTATION AMONG MALAY WORKERS TOWARDS SILENCE BEHAVIOUR TENDENCY

Abstract

This article discusses the review of the concept of culture, value, and belief in the Malay community. The focus is on the Malay workers working in a German organisation in Malaysia. Previous studies show that there are communication and cultural gaps when workers from various races and countries working in a multinational organisation. Asian communities mainly Malay, practices collective values such as cooperation among members, care about others' dignities and, silence due to some factors which indirectly affect communication orientation while working with other races. These practices are different from the European community who observes individualistic values. Typically, the Malays work together in voicing opinions or maintaining long-term relationships. In this article, the authors discuss the groupthink theory, which may influence the workers' behaviours in organisations and decision making.