EXPLORING STUDENTS BEHAVIOUR IN USING GOOGLE CLASSROOM DURING COVID-19 PANDEMIC: UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY (UTAUT)

Abstract

Covid-19 pandemic has become one of the reasons for online education became an important area to explore worldwide nowadays. Google Classroom has popularly chosen by online educators to empower the teaching and learning process. However, limited research discussed the student’s acceptance and students' use behaviour using Google Classroom among Community College students in Malaysia. Since the worldwide have been affected by pandemic covid-19, the educators need to run the classes online, including subjects that related to the technical and vocational. Thus, this study adapted the Unified Theory of Acceptance and Use of Technology (UTAUT) model to understand the relationship between the five predictors in the framework in creating the student behaviour to use Google Classroom application in the learning process. Data were derived from an online survey involving 293 students from seven Malaysian Community colleges and been analysed using Statistical Package Social Science (SPSS) version 26.0. Findings from this study indicate that effort expectancy is the most significant dimension that influences behaviour intention, followed by social expectancy and performance expectancy. In addition, student’s use behaviour has been significantly influenced by the behaviour intention and facilitating conditions support by the college lecturers. Although there is a moderating effect shown in the relationships between performance expectancy and effort expectancy, yet it not supported in the link of social influence with behaviour intention and facilitating conditions with students' user behaviour. The results provide useful insight on the acceptance and use of Google Classroom among Malaysian Community College students. It is hoped that results from this study can be used as a guideline for educators to focus on and strategize their teaching methods and adapt to a new norm teaching environment.