CATEGORIZATION OF LEAN SIX SIGMA TOOLS AND TECHNIQUES BASED ON DMAIC FRAMEWORK

Authors

  • Norshazwana Akmal Hanafi Universiti Teknologi Malaysia (UTM)
  • Tan Owe Kowang Universiti Teknologi Malaysia (UTM)
  • Goh Chin Fei Universiti Teknologi Malaysia (UTM)

Keywords:

Lean Six Sigma, DMAIC, Lean Management, Six Sigma

Abstract

Lean Six Sigma is like twins to continuous improvement project which can be managed by using DMAIC methodology. DMAIC methodologies consist of several tools and techniques, and these tools differ for different industries. Thus, this study seeks to explore and compare the experiences of various organizations from various industries undertaking DMAIC activities within their organization in order to sustain the performance and maximize their value. This paper provides an overview of each tools and techniques used in DMAIC stage.

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Published

2019-07-09

How to Cite

Norshazwana Akmal Hanafi, Tan Owe Kowang, & Goh Chin Fei. (2019). CATEGORIZATION OF LEAN SIX SIGMA TOOLS AND TECHNIQUES BASED ON DMAIC FRAMEWORK . JOURNAL INFORMATION AND TECHNOLOGY MANAGEMENT (JISTM), 4(13), 01–12. Retrieved from https://gaexcellence.com/jistm/article/view/1078

Issue

Vol. 4 No. 13 (2019): Volume 4 Issues 13 [June, 2019]

Section

Articles