FACTORS AFFECTING KNOWLEDGE SHARING IN THE MALAYSIAN ARMED FORCES

Abstract

Technological advancements in the era of globalization require dynamic changes in how organizations manage and share knowledge to stay competitive. Knowledge sharing is crucial for an organization to succeed and achieve its objectives. The Malaysian Armed Forces (MAF) places significant emphasis on knowledge sharing within the defence sector, particularly for success in military operations, which often involve collaboration with other security agencies. However, leveraging knowledge in defence organizations comes with its own set of challenges. Knowledge can drive growth in defence organizations, enabling them to conduct current operations and address both traditional and non-traditional threats. To fulfil this role, the MAF needs an effective mechanism to create, capture, organize, share, and use knowledge. The changing nature of conflict necessitates decentralized, agile, and ad hoc solutions for managing and sharing defence knowledge. With the rapid development of defence technology, it is essential to comprehensively understand the factors that influence knowledge sharing. The study found that key factors influencing the success of MAF operations include technology infrastructure, leadership commitment, reputation, performance efficiency, data accuracy, and improved decision-making. This finding contributes to the theoretical framework for determining the success of MAF operations and further strengthens the MAF's position as a credible, responsive, and dynamic military force.