ACCESSING TECHNOLOGY ACCEPTANCE OF AN ELECTRONIC RECORDS MANAGEMENT PLATFORM FOR ACADEMIC RECORDS ‘E-COF’ AMONG ACADEMICIAN

Abstract

Using technology to manage files can increase the organization's quality and productivity. This study addressed the product innovation of the electronic course file management system known as an e-COF platform used by academicians at a public university in Negeri Sembilan designed for managing the course files. This study investigated the academicians’ perceived of usefulness, perceived ease of use, user satisfaction, attribute of usability, and behavioural intention to use the e-Cof platform. Descriptive and inferential statistics were analysed using the latest version of Statistical Package for the Social Sciences (SPSS) software. Findings indicated that perceived of usefulness, perceived ease of use, user satisfaction, attribute of usability, and behavioral intention to use towards e-Cof platform were at a positive level with an average overall mean of 4.0 for all the statements. Findings also indicated that the gender and years of working experience of the academicians do not differ towards e-COF. This study provides significant feedback on public university academicians’ acceptance of new technology used for academic file management. This study will also help university administrators to better understand and cater to the need for reliable and stable electronic file management at public universities.