ENHANCING MOBILE INTERFACE INTERACTION DESIGN FOR THE ELDERLY IN BEIJING: ADDRESSING ACCESSIBILITY, USABILITY, AND CULTURAL NEEDS

Abstract

The rapid proliferation of mobile technology has dramatically reshaped daily life across all age groups; however, the elderly population often struggles with accessibility and usability challenges in mobile applications. This study investigates the critical role of interface interaction design in enhancing the digital experiences of elderly users in Beijing, China. Through a combination of quantitative surveys involving 200 senior participants and qualitative interviews with 7 experienced interface designers, the research identifies the physical, cognitive, and emotional barriers that older adults face when using mobile touchscreen devices. Results highlight that while some elderly users adapt enthusiastically to digital technologies, many experience difficulties due to poor motor skills, impaired vision, and limited digital literacy. The findings reveal that features such as simplified navigation, customizable font sizes, voice-activated assistance, and culturally sensitive design elements significantly improve user satisfaction and engagement among seniors. Correlation analysis underscores the importance of voice control integration and intuitive design to reduce cognitive load and foster greater technology acceptance. Based on these insights, the study offers actionable recommendations for developing elderly-friendly mobile applications that prioritize inclusivity, ease of use, and user empowerment. This research not only addresses existing gaps in elderly-centered interface design but also advocates for a user-centered, iterative design approach to bridge the digital divide and promote digital inclusion among Beijing’s aging population. Future research directions suggest deeper exploration into emotional connectivity, personalized learning supports, and cross-cultural adaptation of mobile interfaces for senior citizens globally.