Vol. 5 No. 18 (2020): Volume_ 5 Issues_ 18 [March, 2020]

Articles

• THE ROLES OF SUPPORTIVE MANAGEMENT AND EMPLOYEES’ COMMITMENT TO SERVICE QUALITY TOWARDS SERVICE RECOVERY PERFORMANCE AMONG HOTEL EMPLOYEES IN MALAYSIA

  Nuraina Nadiah Rosli, Siti Rohaida Mohamed Zainal

  • Abstract View 17
  • PDF 19

• THE IMPORTANCE OF CUSTOMERS AND EMPLOYEES IN THE MUSLIM-FRIENDLY HOTELS: A REVIEW AND PROPOSED MODEL

  Noor Amalina Mat Yusof, Wan Jamaliah Wan Jusoh, Khairusy Syakirin Hasyun Hashim

  • Abstract View 38
  • PDF 15

• SYSTEMATIC LITERATURE REVIEWS (SLR) ANALYSIS ON NATIONAL TOURISM POLICY

  Madzli Harun, Noor ZatulIffah Hussin, Khatijah Omar, Siti Falindah Padlee

  • Abstract View 41
  • PDF 19

• HOTEL ATTRIBUTES ON CUSTOMERS PURCHASING DECISION IN THE BUDGET HOTEL SECTOR: KLANG VALLEY

  Nur Hanun Muhammad, Dr. Kamril Juraidi Abdul Karim

  • Abstract View 20
  • PDF 33

• THE POTENTIAL OF “KANCRA BODAS FISH” OR “GOD-FISH” LEGEND IN CIBULAN KUNINGAN WEST JAVA INDONESIA AS SUSTAINABLE TOURISM DEVELOPMENT STRATEGIES

  Elvi Citraresmana, Wahya, Fatimah Djajasudarma

  • Abstract View 22
  • PDF 9

• FORECASTING INTERNATIONAL TOURIST ARRIVALS IN MALAYSIA USING SARIMA AND HOLT-WINTERS MODEL

  Norliana Mohd Lip, Nur Shafiqah Jumery, Fatin Amira Ahmad Termizi, Nurul Atiqa Mulyadi, Norhasnelly Anuar, Hanafi Ithnin

  • Abstract View 37
  • PDF 20

• REVIEW OF THE ELEMENTS INFLUENCING JOB SATISFACTION ON JOB PERFORMANCE, WITH QUALITY OF WORK LIFE AS MEDIATING IN THE JORDANIAN HOTEL INDUSTRY

  Bandar Ersan Alown, Mahadzirah Binti Mohamad, Fazida Karim

  • Abstract View 17
  • PDF 30

• STRUCTURAL EQUATION MODELING BASED EMPIRICAL ANALYSIS: DIRECT AND INDIRECT EFFECTS OF JOB SATISFACTION ON JOB PERFORMANCE IN JORDANIAN FIVE-STAR HOTELS

  Bandar Ersan Alown, Mahadzirah Binti Mohamad, Fazida Karim

  • Abstract View 23
  • PDF 30

• POLICY CHANGES AND ITS ENFORCEMENT TOWARD FOREIGN WORKERS IN HOTEL INDUSTRY

  Rozila Ahmad, Rohana Abdul-Rahman, Che Su Mustaffa, Nurhazani Mohd Shariff, Noor Azimin Zainol, Jasmine Zea Raziah Radha Rashid Radha

  • Abstract View 23
  • PDF 18

• THE IMPACT OF SWIFTLET FARMING HOUSE ON LOCAL COMMUNITIES

  Azlina Md. Yassin, Haidaliza Masram, Haryati Shafii, Mohd Yamani Yahya, Sharifah Meryam Shareh Musa

  • Abstract View 47
  • PDF 69

• TO COOK OR NOT TO COOK; INTERNATIONAL STUDENTS’ FOOD CHOICE STRATEGY

  Eshaby Mustafa, Muhamad Shah Kamal Ideris, Noor Azimin Zainol

  • Abstract View 23
  • PDF 19

• EFFECT OF JOB SATISFACTION ON JOB PERFORMANCE, WITH QUALITY OF WORK LIFE AS MODERATING AMONG JORDANIAN HOTELS: A PILOT STUDY

  Bandar Ersan Alown, Mahadzirah Binti Mohamad, Fazida Karim

  • Abstract View 24
  • PDF 19